my camera is undetecetd and i cant find it in device manager and ther is no privacy switxh/button

[preston26]

my hp victus gaming laptops camera wont work no matter what i do im looking for any support

[Max3Aj]

@preston26, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand you're having trouble with the built-in camera on your Victus by HP 15.6 inch Gaming Laptop (15-fa0000 series) not being detected in Device Manager, and there's no physical privacy switch. Let's walk through some steps to help resolve this:

Check for Camera Toggle Key

• Press Fn + F11 (or just F11) — this toggles the webcam on/off on many HP laptops.
• Look for a key with a camera icon (possibly with a slash through it).

Show Hidden Devices in Device Manager

• Right-click Start > Device Manager.
• Click View > Show hidden devices.
• Expand Cameras, Imaging Devices, or System Devices.
• If the camera appears:
  • Right-click > Enable device (if disabled).
  • Right-click > Update driver > Search automatically.

Check Camera Privacy Settings

• Go to Settings > Privacy & Security > Camera.
• Make sure Camera access is ON.
• Also enable “Let apps access your camera.”

Run HP Hardware Diagnostics

• Restart your laptop and press Esc repeatedly, then press F2.
• Select Component Tests > Webcam Test.
• If the test fails, it may indicate a hardware issue.

Reinstall the Camera Driver

• In Device Manager:
  • If the camera is listed, right-click > Uninstall device.
  • Restart your laptop — Windows should reinstall the driver automatically.
• You can also check for drivers on the HP Support site.

If the camera still doesn’t appear in Device Manager after these steps, it could be a hardware-related issue, we suggest you please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support