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HP Recommended
15-dc1052nr
Microsoft Windows 10 (64-bit)

product name: 15-dc1052nr product

number: 6TK81UA#ABA 

how can I fix it I didnt downloaded anything...

1 REPLY 1
HP Recommended

If there is no effect on your computer from it showing you -1% CPU then I believe this is a software issue.

it could be solved by reinstalling your OS (Win 10 64Bit) and see if the problem still occurs.

Although if there IS in fact a heavy effect on the performance of your computer you should contact official support from HP.

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