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08-02-2022 10:38 AM
so i have had this laptop for a year now it was working well until last june i noticed the temperatures of both gpu and cpu started spiking up to 90 C and 100 C respectively leading to thermal throttling so i just want to know if i should replace the thermal paste to fix this.
08-03-2022 02:32 PM
! Attention !
With constant overheating, the thermal paste for CPU, GPU and bridges
dries out and loses its function and must therefore be renewed !
If you do not change this condition, notebook/mainboard/components will suffer partial or total damage.
In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked
- Short circuit test ( if required )
- charger/battery test
- Components test
- General cleaning ...
--- HP warranty valid -> Contact HP Support
--- HP warranty expired:
If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.
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