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HP Recommended
omen-15-ce005nl
Microsoft Windows 10 (64-bit)

i have installed the latest version of win 10, all drivers are, are  olso updated. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tuzzoiltruzzo99

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Does your Notebook support the Game's requirements?

 

In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Tuzzoiltruzzo99

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Does your Notebook support the Game's requirements?

 

In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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