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‎08-14-2023 05:06 PM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0056wm
Operating System: Microsoft Windows 11

Hello, 

The nVidia GTX1650 that came with my laptop is no longer showing up in Device Manager after I upgraded to Windows 11.

It's just not in there, even when I enabled "Show hidden devices"

I have 1 item in Device Manager with a yellow exclamation point: "Intel(R) PCIe Controller (x16) - 1901", with the error:

"This device cannot start. (Code 10)

An ACPI Power Object failed to transition state"

 

Laptop model: HP 15-dk0056wm, product ID 6WC31UA#ABA

Latest BIOS installed: BIOS : F.63-04/06/2023

I have the latest drivers available from the HP Support Assistant, latest drivers available from the Intel driver assistant, latest optional drivers available from Windows Updates. 

The HP PC Hardware Diagnostics UEFI full scan took several hours and returned all Pass results. 

I have spent several days searching through HP, Nvidia, and Intel forums to find a solution to this issue, I've tried everything I can find, and it's not working. 

 

Please help.

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