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‎07-23-2025 08:36 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa2000 (A8VY0AV)
Operating System: Microsoft Windows 11

so i recently buy a laptop from hp but i m not satisfied with that because after 2 day it was lagimg but firstly i ignour it but after 8 days it was a major issue for me it was laging too much 

2 REPLIES 2

‎07-25-2025 04:11 AM

HP Recommended

make sure you have all the driver installed

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‎07-25-2025 05:45 AM

HP Recommended

@karanboura, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I'm sorry to hear that your new Victus by HP 15-fa2000 laptop is lagging especially so soon after purchase. Let's work together to get this resolved.

Check for Windows and HP Updates

Outdated drivers or system files can cause performance issues.

Update Windows:

  • Go to Settings > Windows Update and install all available updates.

Update Drivers via HP Support Assistant:

  • Download or open HP Support Assistant.
  • Go to My devices > Updates and install all recommended updates.

Optimize Startup and Background Apps

Too many apps running in the background can slow down your system.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Startup tab and disable unnecessary apps.
  3. Also check the Processes tab for any apps using high CPU or memory.

Run HP Diagnostics

Let’s check if there’s a hardware issue.

  • Restart your laptop and immediately press F2 repeatedly.
  • Select System Tests > Quick Test (or Extensive Test for deeper analysis).
  • Follow the on-screen instructions and note any error codes.

Adjust Performance Settings

  1. Go to Settings > System > About > Advanced system settings.
  2. Under Performance, click Settings.
  3. Choose Adjust for best performance, or customize to disable animations and effects.

Optional: Reset Windows (if issue persists)

If the lag continues, consider resetting Windows:

  • Go to Settings > System > Recovery > Reset this PC.
  • Choose Keep my files to preserve your data.

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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