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HP Recommended

Hello

I bought a new omen15 dh 1060nr laptop a month ago, but I can't find the options for the integrated graphics card

and tried to install the driver but got error message

is this a problem or it's normal for brand new gaming lap tops ?

2.png11.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Odaii 

 

Your machine has NVIDIA GeForce RTX 2070 video adapter. HP disabled iGPU on all Omen machines which have GTX 1060 up. You  can not enable it. My machine is on the same boat

 

         no igpu.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Odaii 

 

Your machine has NVIDIA GeForce RTX 2070 video adapter. HP disabled iGPU on all Omen machines which have GTX 1060 up. You  can not enable it. My machine is on the same boat

 

         no igpu.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks .. At least it’s not manufactured damage 🤷🏻‍♂️

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