nvlddmkm.sys crashing

[Gerg6]

Need help with constant BSOD crashes while playing games. Fault is nvlddmkm.sys. Whatever I do I cannot fix it.

[Kuroi_Kenshi]

Hi @Gerg6,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Gerg6]

Model is victus 15 fb2000nv

[Kuroi_Kenshi]

Hi @Gerg6,

Thank you for the details.

I understand your HP Victus 15-fb2000nv is crashing with BSOD errors related to nvlddmkm.sys while gaming. Let’s go through a few structured steps to check what could be causing this and help stabilize the system.

Perform a clean NVIDIA driver installation
– Download the latest HP-recommended NVIDIA graphics driver for your exact Victus 15-fb2000nv model from the HP support page.
– Uninstall the current NVIDIA driver from Apps & Features, restart, and then install the HP driver.
– Avoid using GeForce Experience for now, as generic drivers can trigger nvlddmkm crashes on laptops.

Update system BIOS and chipset drivers
– Check the HP support page for your model and install any available BIOS and AMD chipset updates.
– Outdated BIOS or chipset firmware can cause GPU communication failures under load.

Disable GPU overclocking and performance tweaks
– Make sure no GPU overclocking tools (MSI Afterburner, NVIDIA tuning, etc.) are installed or active.
– Set NVIDIA Control Panel > Power Management Mode to Normal (not Prefer Maximum Performance).

Check temperatures and power behavior
– While gaming, monitor CPU and GPU temperatures using HP OMEN Gaming Hub or HWMonitor.
– If temperatures spike or the laptop suddenly throttles, overheating or power limits can cause nvlddmkm.sys crashes.

Adjust Windows graphics and power settings
– Go to Settings > System > Display > Graphics and disable Hardware-accelerated GPU scheduling.
– Set Windows Power Mode to Balanced and test again.

Run system file and disk checks
– Open Command Prompt as administrator and run:
sfc /scannow
– Restart once it completes. Corrupted system files can trigger driver crashes.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Ricksx]

Hi,

Got the same error... Days and days trying to figure it out doing a lot of testing (NVidia drivers, update windows, Bios, graphics settings, changing RAM, changing SSD, etc.) and nothing fix it.

I saw that on the web, a LOT of people are having the same problem without any solution. (nvlddmkm error) blackouts, only in games or intense GPU apps, not working normally.

After a lot of testing and doing all the things that HP support says on their support page, I track the issue to a electric/voltage problem with the GPU (or motherboard), at least it seems.

My laptop is a Victus i5 12th and RTX 3050... After all this test, I started monitoring GPU usage with MSI Afterburner and Riva Tunner, I could see that the problem always got to me when the GPU consumption was greater that 60w.

My Resolution: Install MSI Afterburner, and do a Underclock of the GPU (-350Hz). You can search on youtube how to do it with Curve Editor. After that, my GPU power consumption maintains under 35-45w and peaks never reach 60w and 2 days now without blackouts or errors. 

Before this, not even 2 minutes into the game and I was having this error.

Hope it helps.