omen command center is not supported in this region

[max2009b2k]

Hi guys
For nearly a week this problem started
I've tried everything
I try to update the application
I also tried to reinstall it
But the problem is not solved
please help.

[Jeet_singh]

@max2009b2k,

Thank you for posting this on HP Community,

Lett's try these steps here: 

Please uninstall the HP Omen Command Center, restart the Notebook and download the Omen Command Center from Windows Store

Click this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5 for download

You can refer to this Link: https://support.microsoft.com/en-in/help/4028054/windows-10-repair-or-remove-programs for help with the uninstallation

Updating OMEN Command Center from the Windows Store -

1) Click the Windows Store icon in the system tray.
2) Search for OMEN Command Center.
3) Click Update.
4) Wait while the program downloads and installs.
5) Click Play.

Also, try updating the computer -

Windows Updates troubleshooter -

Click on this link to run the Windows Updates troubleshooter.

Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Install - OMEN Command Center SDK Package

If the issue persists, I would suggest you to go ahead and update the Bios and other drivers using HPSA.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes for further assistance!

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

[max2009b2k]

Thank you guys for responding
But unfortunately, I have tried all the solutions you mentioned
But did not solve the problem
I hope you can help.

[max2009b2k]

Hi guys
After trying the solutions provided by you
The program works offline only
But when I go online it’s stops working

Thanks for help.

P.S:I live in Saudi Arabia

[Jeet_singh]

Just wanted to check from where did you purchase this computer from? Is it from Saudi Arabia or from different country. 

The reason being if you have purchased the laptop from different country and trying to use it in Saudi Arabia. So this could be the reason why it's not supporting the online features.

Waiting for your reply!

Thank you 🙂

[max2009b2k]

Hi
I bought it from Saudi Arabia

Thanks for help 🙂

and I hope to find a solution for this problem😔

[Jeet_singh · Accepted solution]

In this scenario, Let's try to perform a system reset on the PC.

You may follow the steps suggested in this support document for  - HP PCs - Resetting Your Computer (Windows 10)

For some reason, if this does not help then I would suggest you could try to use HP Cloud Recovery Tool which allows you to download recovery software to a USB drive.

If this option does not work then you can follow this link: HP PCs - Obtaining PC Recovery USB Drives or Discs Or else you may contact our HP support team to help you order a set of recovery media for your PC.

HP support team can be reached on this link. 

Let me know if you need any further assistance. I'll be more than happy to help you.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!