• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-11-2024 05:41 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-n0000 (63B17AV)
Operating System: Microsoft Windows 11

hello,

omen gaming hub give me no temp anynmore from cpu & gpu, somthimes it does most of all not. 

1 month ago I had no problems with this.

Manually setting the fan speed no longer works either.

i have also seen some people have te same issue... , can it be fixed?

 

kind regards,

 

Jordy

 

jordyds97_0-1707655220674.png

jordyds97_1-1707655250883.png

 

 

Category:
1 REPLY 1

‎02-13-2024 07:18 AM

HP Recommended

Hi @jordyds97,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're encountering issues with the OMEN Gaming Hub on your HP gaming laptop, particularly with temperature monitoring and fan speed control for the CPU and GPU. This can be frustrating, but there are a few steps you can take to troubleshoot and potentially resolve the issue:

 

  • Update OMEN Gaming Hub: Make sure you have the latest version of the OMEN Gaming Hub installed on your laptop. Sometimes, updates can address bugs and improve compatibility with your system.
  • Update Graphics Drivers: Ensure that your graphics drivers are up to date. Outdated or incompatible drivers can cause issues with temperature monitoring and fan control. Software and Drivers for OMEN by HP 16.1 inch Gaming Laptop 16-n0000
  • Check for Windows Updates: Ensure that your Windows 11 operating system is fully updated. Microsoft regularly releases updates that can address system stability and compatibility issues.
  • Check Background Processes: Sometimes, background processes or conflicting software can interfere with the proper functioning of system utilities like the OMEN Gaming Hub. Try closing unnecessary programs and background processes to see if it resolves the issue.
  • Reset OMEN Gaming Hub: If none of the above steps work, you can try resetting the OMEN Gaming Hub to its default settings. This may help resolve any configuration issues that could be causing the problem.

 

Refer to this document: OMEN by HP 16.1 inch Gaming Laptop 16-n0000

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.