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‎07-16-2022 09:28 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Operating System: Microsoft Windows 11

siritrilok_0-1658027503467.png

every time i open omen gaming hub app it show notification like i attached ( normal updates have failed. we will launch the store page). i am using windows 11 64 bit version 21h2. it happend after update from the store. i tried uninstall and re intstall from store but not resolved and i tried from omen gaming hup wesite also but here also disappointed not resolve the issue. i tried sdk intstalled from wesite but no use. can any one know how to solve this issue.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2022 04:07 PM

HP Recommended

Hello @siritrilok 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Uninstall OMEN Gaming Hub

(2) Reboot

(3) Install ( HP ) OMEN Gaming Hub

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

(4) Reboot and test again ...

View solution in original post

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4 REPLIES 4

‎07-17-2022 04:07 PM

HP Recommended

Hello @siritrilok 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Uninstall OMEN Gaming Hub

(2) Reboot

(3) Install ( HP ) OMEN Gaming Hub

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

(4) Reboot and test again ...

Was this reply helpful? Yes No

‎07-17-2022 09:51 PM

HP Recommended

It was a great pleasure to help you 

best regards

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‎07-19-2022 08:28 AM

HP Recommended

i really apriciate for your help but the solution was temperory and problem persists again today. i followed your steps today also which you suggested but no use now problem not solved. today while i am following your suggested steps first i uninstall the gaming hub app after that i reboot and then i tried to install sdk that you suggested but in the middle of no where blue screen came 1111111111111111.jpeg

Was this reply helpful? Yes No

‎07-19-2022 11:01 AM

HP Recommended

Hello @siritrilok 

 

(1) Following this detailed guide:

https://www.tomshardware.com/how-to/fix-irql-not-less-or-equal-errors-windows

 

(2) Please report your results

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