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- HP Community
- Notebooks
- Notebook Boot and Lockup
- power-on admin password reset

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08-01-2025
11:33 AM
- last edited on
08-03-2025
07:34 AM
by
Nal_NR
Having trouble with power-on password after upgrading bios. I'm entering the password but it is giving error messages that it is not correct. This is power-o or bios password. i need it reset. My laptop will not load.
Product Description: | OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (755F6AV) |
Product Number: | 7Q059UA |
Serial Number: | [edited] |
Case Subject: | BIOS Password Reset |
08-03-2025 01:19 PM
@CND3352Q06, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If your HP laptop is asking for a power-up code or password and you don't have it, you can follow these steps to recover or bypass the issue:
Resetting Your Microsoft Account Password:
- If the password is for your Microsoft account, you can reset it using another device.
- Go to the Microsoft Recover your account page and follow the on-screen directions to reset your password.
BIOS Password Recovery:
- If the power-up code or password is for BIOS, you will need to reset or bypass it.
- You can try the following steps:
- Shut down the laptop and remove any peripheral devices.
- Disconnect all external devices and power cables.
- Try removing the battery (if the battery is removable) and hold the power button for 15-20 seconds.
- Reinsert the battery and try powering on the laptop.
- Also, you may refer to this guide: HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support
Also, you can refer to this post by the community experts: Solved: HP BIOS ADMIN PASSWORD LOST - HP Support Community - 5873081
If this doesn't work, we may need to consider getting the device repaired, as HP doesn't set a default admin password. In that case, the system board might need to be addressed.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee