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‎08-07-2022 04:27 PM

HP Recommended
Product: HP Chromebook 14a-na0000 (8NN56AV)
Operating System: Chrome OS

Please help! 

Purchased my new cromebook yesterday saturday august 6th 2022. no issues using my device, until i went to use it the next day (today)

only downloaded three programs (youtube-facebook-runescape) i had no issues at all yesterday all three ran with no issues, for hours. today i am unable to load runescape and the other two run slowly. my main goal is to be able to play my game. looking for some support on why less than 24 hours later my cromebook is slow/unable to run these programs.

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1 REPLY 1

‎08-09-2022 04:59 AM

HP Recommended

Hello @andredanjou 

 

(1) Reset chrome book

(2) if it still fails -> Contact HP Support

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