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‎08-01-2022 11:17 PM

HP Recommended
Operating System: Microsoft Windows 11

i recently had changed one of my laptops fan because system detected 90b error. after getting it fix it started showing same error again after a month and i was clueless, i tried running a inbuilt hp diagnosis which said the fans are working fine, still the error keeps coming. should i be worried? or can you please suggest me a possible solution.

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‎08-02-2022 08:41 AM - edited ‎08-02-2022 08:41 AM

HP Recommended

Hello @jaydeep07 

 

Sorry to hear that you are having problems ... 

 

To help you I need to know the product number (p/n) of your notebook !

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

 

or

 

press [windows key] + r

( run command )

msinfo32

copy / paste the System SKU value and BIOS Version/Date value

msinfo32msinfo32

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