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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

now my latop still cannot on blank so what the next step i have to do?

 

HP Recommended

Hello @TOMLIM168 

 

Check HP warranty status

You need to provide the serial number of your notebook here:

Check your warranty or service status

 

To find serial number follow:

Find product and serial numbers for HP PCs, printers, and accessories

Don't post serial number here in the community !

 

Recommendation and solution

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

 

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