the OMEN gaming DISCRETE mode is lagging

[tanishq16]

when i turn my discrete mode on from my omen gaming hub it restarst my pc and when turns on my display feels laggy and unreal infact its on 144hz still it lags so much also the brightness is dimming and contrast is very high than the normal one it feels like a cheap quality of screen while gaming is this what we get in 1 lakhs??

[Sneha_01 · Accepted solution]

HI @tanishq16,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing several issues after enabling Discrete Mode through the OMEN Gaming Hub on your PC, including system restarts, laggy display despite a 144Hz refresh rate, and problems with screen brightness and contrast. These problems certainly shouldn't be happening, especially considering the investment you've made in your gaming setup. Let's address these issues one by one:

• System Restarts on Enabling Discrete Mode: This could be a software issue where the Gaming Hub's interaction with your system's hardware causes a restart. Make sure your OMEN Gaming Hub is up to date, along with your system's BIOS and graphics drivers. Sometimes, these updates can fix compatibility issues.
• Laggy Display Despite High Refresh Rate: The lag you're experiencing might not be related to the display's refresh rate directly but could be a symptom of the graphics settings or drivers not working correctly in Discrete Mode. Ensure your graphics drivers are up to date. NVIDIA and AMD both offer tools to automatically detect and update your graphics drivers. Additionally, check your NVIDIA or AMD settings to make sure there are no odd configurations causing the lag.
• Brightness Dimming and High Contrast: This could be a result of the display settings being changed when switching to Discrete Mode. Look into your graphics card control panel (NVIDIA Control Panel or AMD Radeon Settings) to check if any display settings change automatically when switching modes. Adjusting these settings manually might help.
• Feeling Like a "Cheap Quality of Screen": If the issues above are resolved and the screen still doesn't look right to you, it might be worth looking into the color settings within your graphics card's control panel. Sometimes, color settings like gamma, brightness, contrast, and digital vibrance can make a significant difference in display quality.
• If these steps don't resolve your issues, it might be worthwhile to:
• Check for software conflicts: Other software running in the background might conflict with the OMEN Gaming Hub or your graphics drivers.
• Reset your PC's power settings: Sometimes, power settings can affect performance. Make sure your power plan is set to "High performance".

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support