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using omen gaming hub and light studio on the non-admin profile

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omen 17
Microsoft Windows 10 (64-bit)

The light studio doesn't seem to work on the user profiles that don't have admin rights.  Is there a way to change this without giving all profiles admin permission for everything?  Even entering the admin pin when launching the program doesn't work (the light studio won't launch for non-admin profiles at all).

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HP Support Agent
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@SupremeFeline

 

I reviewed your post and I understand that the Omen gaming hub is not working on user profiles without admin rights.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The user should have admin rights for the Omen gaming hub to work on the user profile. There is no option to bypass this.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Message 3 of 4
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I guess this answers my question, but this certainly isn't a "solution" to my problem.  Poor design.   Kids and teens aren't necessarily ready for admin permissions, but something like the gaming hub should be accessible by all the user profiles.

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HP Support Agent
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@SupremeFeline

 

I recommend you contact support and check once.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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