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HP Recommended
HP Pavilion All-in-One 24 PC 24-ca0000a (39X70AV)
Microsoft Windows 11

I want to dispute the warranty date for my newly purchased HP PC the link is not displaying

3 REPLIES 3
HP Recommended

Hi @Leonora1,

 

Welcome to the HP Support Community.

 

I understand that you want to know the warranty date for your PC. I'd like to help!

Please check your warranty date by clicking this link here. This should help!
 

If that does not help, This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private messages.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

I am an HP Employee
HP Recommended

The warranty date is not giving me a full year's warranty.  It is starting from May 2022 and I bought my computer in September 2022.

Please advise me how this can be corrected.

Thank you very much

HP Recommended

Hi @Leonora1,

 

Welcome to the HP Support Community

 

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

  

Please refer to this document: HP PCs, printers - Dispute a warranty status

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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