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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-02-2019 04:32 PM

HP Recommended
Product: Example: Pavilion HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

warranty issues

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-02-2019 04:47 PM

HP Recommended

@chatory 

 

Please be more specific. When did you purchase your laptop?

View solution in original post

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3 REPLIES 3

‎07-02-2019 04:47 PM

HP Recommended

@chatory 

 

Please be more specific. When did you purchase your laptop?

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‎07-02-2019 04:59 PM

HP Recommended

06/19/19

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‎07-02-2019 05:13 PM

HP Recommended

@chatory

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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