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‎02-02-2024 10:02 AM

HP Recommended
Product: HP ENVY x360 15 Convertible PC 15-eu1000 (4V9Q1AV)
Operating System: Microsoft Windows 11

Just need to know the maximum RAM I can put into this laptop.  

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1 REPLY 1

‎02-02-2024 10:54 AM - edited ‎02-02-2024 10:55 AM

HP Recommended

HP indicates the max is 2 x 8 GB:

 

HP ENVY x360 15 Convertible PC 15-eu1000 series specifications | HP® Support

 

If you were hoping to install more than 16 GB of memory, you can run this command to see how much memory Windows indicates your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Below is the link to the service manual:

 

Maintenance and Service Guide (hp.com)

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