11-17-2019 04:52 PM
i see on the laptop specs that the gpu supported is
rtx 2060 gddr5
but the rtx has a memory of type gddr6 ?
whats wrong here ?
11-17-2019 11:18 PM
OK Thanks. Your laptop is a CTO (custom built) model... OMEN by HP 15t-dc100 CTO
There isn't any specs for it.
What are you looking at that says your 2060 is using DDR5?
The manual says its DDR6 - page 1... http://h10032.www1.hp.com/ctg/Manual/c06219881
11-18-2019 12:01 AM - edited 11-18-2019 12:05 AM
I think that Store page is wrong.
Download the Portable version of HWInfo and then unzip it.
Run it and see what its says your card has.....
Example from an old Omen I used to own....
11-18-2019 12:57 AM
OK so let me ask... What is it going to hurt? Its not something you're going to notice to the naked eye one way or another. The games are going to work fine either way.
If its DDR5, the advertisement wasn't wrong, so no foul.
If it is DDR6 then you are also golden.
I wouldn't worry about it but if it bothers you, contact the HP Store you purchased from and discuss your options for a refund.