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t4566566
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what version of RTX 2060 GPU does this laptop support

omen hp T15
Microsoft Windows 10 (64-bit)

i see on the laptop specs that the gpu supported is

rtx 2060 gddr5 

but the rtx has a memory of type gddr6 ? 

whats wrong here ? 

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what version of RTX 2060 GPU does this laptop support

@t4566566 

 

Its possible the specs have a typo.

What is your full Product number so I can see what you're looking at?

Its in the HP Support Assistant.

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t4566566
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what version of RTX 2060 GPU does this laptop support

#7FR35AV_1

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what version of RTX 2060 GPU does this laptop support

OK Thanks. Your laptop is a CTO (custom built) model... OMEN by HP 15t-dc100 CTO

There isn't any specs for it.

 

What are you looking at that says your 2060 is using DDR5?

The manual says its DDR6 - page 1... http://h10032.www1.hp.com/ctg/Manual/c06219881

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t4566566
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what version of RTX 2060 GPU does this laptop support

Screenshot_20191118-082222_Chrome.jpg

 

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what version of RTX 2060 GPU does this laptop support

I think that Store page is wrong.

Try this...

Download the Portable version of HWInfo and then unzip it.

Run it and see what its says your card has.....

https://www.hwinfo.com/download/

 

Example from an old Omen I used to own....

hwinfo ddr mem info.JPG

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t4566566
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what version of RTX 2060 GPU does this laptop support

wrong page ?

but yesterday i pre ordered this laptop from this page .?

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what version of RTX 2060 GPU does this laptop support

You don't have the laptop yet? OK

I was stating the info about the vram was wrong on that HP Store page.

 

When you get the laptop, run the program I linked to and it will tell you what you have.

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t4566566
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what version of RTX 2060 GPU does this laptop support

no noy yet ..

but what if the laptoo has the gddr5 version  ?

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what version of RTX 2060 GPU does this laptop support

OK so let me ask... What is it going to hurt? Its not something you're going to notice to the naked eye one way or another. The games are going to work fine either way.

 

If its DDR5, the advertisement wasn't wrong, so no foul.

If it is DDR6 then you are also golden.

 

I wouldn't worry about it but if it bothers you, contact the HP Store you purchased from and discuss your options for a refund.

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