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‎01-15-2021 08:05 AM

HP Recommended
Product: HP ScanJet 3670
Operating System: Microsoft Windows 10 (64-bit)

Приветсвую, после прекращения поддержки флэш плеера, перестал запускаться Центр решений HP
[URL=http://pics-sharing.net/out.php/i778688_4d47e8bf.jpg][IMG]http://pics-sharing.net/out.php/t778688_4d...]

Принтер старенький, работал еще недлю назад.
Винда 10-я 64
Чтобы он заработал откопал в свое время статью, что нужно софт сканера, ставить в режиме Исправления проблем совместимости, всме ставилось и сканировалось.
но Центр решений HP во время запуска использует флэшь..
Решение описано [B][URL=https://support.hp.com/ru-ru/document/c02067956]в статье[/URL][/B]

но оно не работает, потому что не работует..
Как обойти, кто нибудь может посоветовать
Сам процесс сканирования можно открыть нажимая кнопки на сканере, но как то не удобно..

2 REPLIES 2

‎01-15-2021 08:14 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎01-17-2021 03:13 PM

HP Recommended

Hello, after the end of support for the flash player, the HP Solution Center stopped starting

http://pics-sharing.net/out.php/i778688_4d47e8bf.jpg][IMG]http://pics-sharing.net/out.php/t778688_4d...

The printer is old, it worked a few days ago.
Windows 10 64
To make it work, in due time, I dug up an article that the scanner software is needed, put it in the Fix compatibility problems mode, it was set and scanned.
but HP Solution Center uses flash during startup.

Solution described in article https://support.hp.com/ru-ru/document/c02067956 
but it doesn't work because it doesn't work ..
How to get around, can anyone advise
The scanning process itself can be opened by pressing the buttons on the scanner, but somehow it is not convenient ..

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