cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ilya_Skuratov
New member
2 1 0 0
Message 1 of 3
1,353
Flag Post

перестал запускаться "Центр решений HP"

HP Recommended
HP ScanJet 3670
Microsoft Windows 10 (64-bit)

Приветсвую, после прекращения поддержки флэш плеера, перестал запускаться Центр решений HP
[URL=http://pics-sharing.net/out.php/i778688_4d47e8bf.jpg][IMG]http://pics-sharing.net/out.php/t778688_4d...]

Принтер старенький, работал еще недлю назад.
Винда 10-я 64
Чтобы он заработал откопал в свое время статью, что нужно софт сканера, ставить в режиме Исправления проблем совместимости, всме ставилось и сканировалось.
но Центр решений HP во время запуска использует флэшь..
Решение описано [B][URL=https://support.hp.com/ru-ru/document/c02067956]в статье[/URL][/B]

но оно не работает, потому что не работует..
Как обойти, кто нибудь может посоветовать
Сам процесс сканирования можно открыть нажимая кнопки на сканере, но как то не удобно..

2 REPLIES 2
BiancaS
Retired
Retired
2,897 2,890 89 175
Message 2 of 3
Flag Post
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No
ilya_Skuratov
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hello, after the end of support for the flash player, the HP Solution Center stopped starting

http://pics-sharing.net/out.php/i778688_4d47e8bf.jpg][IMG]http://pics-sharing.net/out.php/t778688_4d...

The printer is old, it worked a few days ago.
Windows 10 64
To make it work, in due time, I dug up an article that the scanner software is needed, put it in the Fix compatibility problems mode, it was set and scanned.
but HP Solution Center uses flash during startup.

Solution described in article https://support.hp.com/ru-ru/document/c02067956 
but it doesn't work because it doesn't work ..
How to get around, can anyone advise
The scanning process itself can be opened by pressing the buttons on the scanner, but somehow it is not convenient ..

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation