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‎03-17-2020 12:42 PM

HP Recommended
Product: ACER
Operating System: Microsoft Windows 10 (64-bit)

I was only offered a 1 month free trial, but my documentation states 2-month free trial included in my recent purchase. I registered for the $4.99 a month subscription. 

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1 person had the same question
1 REPLY 1

‎03-19-2020 01:42 PM - edited ‎03-19-2020 01:42 PM

HP Recommended

@ADRAPER I have a few steps that would help you, however, I'll need a few details from you, first,

 

here's what I need you to do:

Check the contents of your printer box for an enrollment code relating to your trial.

If you have the printer enrolled and if the trial was not applied, Please send me a screenshot of the trial through a private message with the details and I may have an option to get the trial applied. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a message to get this started:

Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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