2 charges on my credit card

[CFC15]

Does anyone know if you are charged if your credit card has expired. Mine had but I added the new details within minutes of receiving an email to ask for new payment details but there seems to be an extra £1.00 charge and I know I've not gone over my paper limit 

[Irwin6 · Accepted solution]

Hi @CFC15,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to an extra charge on your instant ink account.

If the card details were update for some reason, you will see an extra charge that is to authorize the card and that will get reverted back to your account.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[mik7788]

I think it's common for companies to run small authorization charges, like the £1.00 you've noticed, to verify new payment details when you update them, especially if the card has expired. This charge is typically temporary and should be refunded or simply disappear from your statement after a few days. It's not a penalty for the expired card but rather a part of the process to ensure the new details are correct and the account can be charged successfully in the future.