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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Alex1389
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2 months Instant Ink instead of 4

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Hi,
I have just bought a printer and have set it up and enrolled with HP Instank Ink. When I bought the printer it said it came with 4 months free (one of the reasons I went for this specific one) however when I have signed up it is only giving me 2 months. I was just wondering how I will get the other 2?

 

Thanks, Alex

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Jay_G24
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Hi @Alex1389,

 

Could you share an image of the offer?

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Alex1389
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01F7269A-F90D-4733-AF2D-A66B6049960B.png

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Jay_G24
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this is on the Argos website, is it written on the box or the pamphlet that you receive with the printer?

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Alex1389
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No, the box only says 2 months (I can’t take a photo as the box is now in the loft, ha). Which is why I was confused after it arrived as obviously the deal I’ve paid for states it includes 4 months. I could have gone for a cheaper one that only said it came with 2 but decided on this one based on the 4 months.

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Jay_G24
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You can reach the store and check with them or contact HP instant ink phone support team

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Alex1389
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I’ve already contacted Argos but the person I spoke to there wasn’t much use. I will try giving that number a call, just hoped I would be able to find an answer on here. Thanks

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