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‎02-24-2023 03:05 PM

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer

Hi

i have purchased a hp Deskjet 2722e and I have only been given 2 months free instead of 6! How do I resolve this please 

1 REPLY 1

‎02-27-2023 12:11 PM

HP Recommended

Hi @Mrsmac85,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with activating your free trial months of Instant ink.

 

When you purchase a new printer, you may be offered a free trial during printer setup. The number of free months depends on the offer at the time and the country of enrollment. You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires.

 

To confirm that you received your free months, check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan.

 

You may also refer to this link: https://support.hp.com/us-en/document/ish_3259776-1993270-16

 

I hope this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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