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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I have 2 printers in my account, one is at my daughter's house and I want to enroll both with the instant ink program, but woth 2 different addresses. How do I do that?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @haydemon,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To enroll both printers in the HP Instant Ink program with different addresses, you can follow these steps:

 

You can enroll up to 10 printers under a single HP Instant Ink account. When you enroll additional printers in HP Instant Ink, separate Instant Ink plan fees are charged to your credit or debit card for each printer as separate transactions. Printed pages and rollover pages are tracked for each printer separately. Before you enroll the additional printer in HP Instant Ink, make sure to set up the printer hardware, install the latest printer software, and turn on Web Services.

   NOTE:

HP Instant Ink cartridges that were used in one printer cannot be used in another printer. HP supplies HP Instant Ink cartridges with each printer or sends them separately for each printer after enrollment.

Note: To add both printers to your account with different addresses, you to need have two different emails accounts and addresses. 

You cannot use one email account with two different addresses.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @haydemon,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To enroll both printers in the HP Instant Ink program with different addresses, you can follow these steps:

 

You can enroll up to 10 printers under a single HP Instant Ink account. When you enroll additional printers in HP Instant Ink, separate Instant Ink plan fees are charged to your credit or debit card for each printer as separate transactions. Printed pages and rollover pages are tracked for each printer separately. Before you enroll the additional printer in HP Instant Ink, make sure to set up the printer hardware, install the latest printer software, and turn on Web Services.

   NOTE:

HP Instant Ink cartridges that were used in one printer cannot be used in another printer. HP supplies HP Instant Ink cartridges with each printer or sends them separately for each printer after enrollment.

Note: To add both printers to your account with different addresses, you to need have two different emails accounts and addresses. 

You cannot use one email account with two different addresses.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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