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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Clarice83
New member
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Message 1 of 2
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2600 printer colour ink issue

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Hi,

 

I have a 2600 printer enrolled in instant ink.

 

The colour cartridge is showing an error - I can't so anything as my instant ink account shows that I need to fix the error before they can assist. I have tried cleaning the cartridge and still no joy.

 

Can someone please help? It is pretty annoying paying for the ink each month and not being able to use the printer

 

Thank you in advance.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Clarice83,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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