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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jesssmall
New member
1 0 0 0
Message 1 of 4
252
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Solved!

3 month free Ink

HP Recommended

Hi All,

 

I have set up my printer and enrolled in instant ink. I thought it would automatically be posted to the account, however i can't see it. I'm not sure where I went wrong.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Jay_G24
HP Support Agent
HP Support Agent
20,478 20,397 1,602 1,908
Message 2 of 4
Flag Post
HP Recommended

Hi @Jesssmall,

 

I'd like to help!

 

Did you not receive 3 free months?

Do you have an image of a promotional offer?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
20,478 20,397 1,602 1,908
Message 2 of 4
Flag Post
HP Recommended

Hi @Jesssmall,

 

I'd like to help!

 

Did you not receive 3 free months?

Do you have an image of a promotional offer?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
Jay_G24
HP Support Agent
HP Support Agent
20,478 20,397 1,602 1,908
Message 3 of 4
Flag Post
HP Recommended

 

I have sent you a private message.

 

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Ian_Lim
New member
3 1 0 1
Message 4 of 4
Flag Post
HP Recommended

Hi,

 

I have the same problem. Please can someone help me resolve this?

 

I don't know why HP make it so complicated.

 

Thanks,

Ian

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