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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-13-2025 03:30 AM

HP Recommended

Just purchased a printer but no pin found to 3 month ink trial

Reply
1 REPLY 1

‎05-14-2025 07:14 AM

HP Recommended

Hi @Shaz1212,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for choosing HP, and congratulations on your new printer purchase!
 

We understand you're trying to activate the 3-month Instant Ink trial, but we have not found a PIN code with your printer. We're here to help clarify the situation and guide you through the activation process.


What You Can Do:

  1. Check the Printer Box & Materials
    • Look inside for a card or leaflet labelled “Instant Ink – 3 Months Free”.
    • Some models do not come with a printed PIN, as the offer is automatically applied through the HP Smart setup.

       
  2. Use the HP Smart App to Sign Up
    • Download the HP Smart app on your phone or computer.
    • Create or sign in to your HP account.
    • Add your new printer.
    • Go to Instant Ink > Enrol Now.
    • The 3-month trial should appear automatically if eligible.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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