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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 6020e All-in-One Printer

I have just subscribed to the HP+ service and tried entering the promotional code from another reviewer that gives you an extra 3 months of Instant Ink but it doesn't work.

 

I selected the 'redeem offer' option on the front page of the app and entered the code that is valid until April 2023.

 

Was there an option to enter the code prior to finalizing the subscription or is the app being buggy?

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @Mohamed_Abdi,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.

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2 REPLIES 2
HP Recommended

Hi @Mohamed_Abdi,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
HP Recommended
 

I'm sorry to hear that you are having trouble with your HP+ subscription and the promotional code. As an AI language model, I do not have access to specific account information, but I can give you some general information and advice.

Firstly, it is important to note that promotional codes usually have expiration dates and can be limited to a certain number of uses. So, if the code you are trying to use is expired or has reached its maximum usage, it may not work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.