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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-04-2023 01:30 PM - last edited on ‎03-05-2023 11:30 AM by Retired

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

I have just subscribed to the HP+ service and tried entering the promotional code from another reviewer that gives you an extra 3 months of Instant Ink but it doesn't work.

 

I selected the 'redeem offer' option on the front page of the app and entered the code that is valid until April 2023.

 

Was there an option to enter the code prior to finalizing the subscription or is the app being buggy?

 

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4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2023 04:19 AM

HP Recommended

Hi @Mohamed_Abdi,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.

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1 REPLY 1

‎03-07-2023 04:19 AM

HP Recommended

Hi @Mohamed_Abdi,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No
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