3 months free flyer missing with code

[JJSONFIRE]

I got a new printer but there’s no flyer with a code for 3 free months for instant ink

[BongChaGomez]

Hello @JJSONFIRE ,

Welcome to HP Support Community.

If you recently purchased a new HP printer and expected a flyer with a code for 3 free months of Instant Ink but did not receive it, here are some steps you can take:

1. Check Printer Box and Packaging:

   • Thoroughly inspect the entire packaging, including inside any inserts or compartments, to ensure that the flyer wasn't overlooked.

2. User Manual or Setup Instructions:

   • The Instant Ink promotional details might be included in the printer's user manual or setup instructions.

3. HP Instant Ink Website:

   • Visit the HP Instant Ink website. Sometimes promotions can be applied directly through online registration. Ensure you create an account and register your printer.

4. Contact Retailer:

   • If the printer was purchased from a retailer, reach out to them to inquire about the missing promotional code.

5. Contact HP Support:

   • If you still cannot find the promotional information, contact HP Support for assistance. They can provide guidance on how to avail of the promotion or address the missing code issue.

6. Check Email:

   • If you registered your printer or signed up for HP updates, check your email for any promotional offers sent directly from HP.

If the promotion was part of a specific deal, ensuring you have all necessary purchase documentation, such as receipts, can help resolve the issue if contact with support or retail is needed.