• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎03-15-2026 01:57 AM

HP Recommended

how do I claim the 3 months free ink I have just replaced my printer and the new one has the 3 months free ink but I can't seem to work out how to activate it 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2026 12:39 PM

HP Recommended

Hi @ian198,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

If you have just replaced your printer and it includes a promotion for 3 months of free ink through HP Instant Ink, you will need to enroll your printer in the HP Instant Ink service to activate the offer. Here is a step-by-step guide to help you:

 

Set Up Your New Printer:

  • Ensure your printer is set up properly and connected to a network.
  • Make sure that the printer is registered in your HP account.

Visit the HP Instant Ink Website:

  • Open a web browser and go to HP Instant Ink to start the enrollment process.

Create or Sign in to Your HP Account:

  • If you do not already have an HP account, you will need to create one.
  • Sign in with your HP account credentials.

Enroll in HP Instant Ink:

  • Select your printer model and follow the prompts to enroll your device in the HP Instant Ink program.
  • During the enrollment process, you may be required to select a payment method and enter your shipping information for ink deliveries.

Activate the Free Trial:

  • Look for an option to enter a promo code if one was provided with your printer.
  • If the promotion is automatically applied, you should see your free trial offer displayed during the enrollment process.
  • Complete the enrollment process to start your 3 months of free ink.

Verify Your Enrollment:

  • After completing the enrollment, check the plan details in your HP Instant Ink account to ensure the free trial has been activated.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-19-2026 12:39 PM

HP Recommended

Hi @ian198,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

If you have just replaced your printer and it includes a promotion for 3 months of free ink through HP Instant Ink, you will need to enroll your printer in the HP Instant Ink service to activate the offer. Here is a step-by-step guide to help you:

 

Set Up Your New Printer:

  • Ensure your printer is set up properly and connected to a network.
  • Make sure that the printer is registered in your HP account.

Visit the HP Instant Ink Website:

  • Open a web browser and go to HP Instant Ink to start the enrollment process.

Create or Sign in to Your HP Account:

  • If you do not already have an HP account, you will need to create one.
  • Sign in with your HP account credentials.

Enroll in HP Instant Ink:

  • Select your printer model and follow the prompts to enroll your device in the HP Instant Ink program.
  • During the enrollment process, you may be required to select a payment method and enter your shipping information for ink deliveries.

Activate the Free Trial:

  • Look for an option to enter a promo code if one was provided with your printer.
  • If the promotion is automatically applied, you should see your free trial offer displayed during the enrollment process.
  • Complete the enrollment process to start your 3 months of free ink.

Verify Your Enrollment:

  • After completing the enrollment, check the plan details in your HP Instant Ink account to ensure the free trial has been activated.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->