4 months free ink? Only came with one set of cartridges

[Nosheenzad]

Hi I am very frustrated can someone please help me understand? 

I bought HP 2722 from Argos which stated 4 month free trial. When I took the printer out of the box, I got 1 black cartridge and 1 colour. 
I set up my instant ink account and subscribed to 300 page plan however it doesn’t state I have 4 months free ink anywhere??? 

thanks 

[TEJ1602]

@Nosheenzad, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Louise1990]

Hi I’m having the same issue my printer said 4 months but only received one set of ink and a £2 voucher purchased from Argos... are you able to help 

[Riddle_Decipher]

@Louise1990 Yes, we should be able to help you out, please click on the private message icon on the upper right corner of your HP Forums profile,

next to your profile Name or simply click on this link to answer a few questions that should help me, help you better!

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Louise1990]

I need help still no ones contacted me 

[Riddle_Decipher]

@Louise1990 I've sent you a private message, please respond to it,

Thanks!

[Louise1990]

I did reply ? 

[Riddle_Decipher]

@Louise1990 I haven't received anything, could you check my message and respond again?

[Louise1990]

I’ve just sent it again