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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎01-01-2022 03:19 PM

HP Recommended

I can't even get to registering my free trial. It keeps telling me that I'm unable to set up my account for whatever reason. 

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‎01-05-2022 12:32 PM

HP Recommended

Hello

 

I just purchased my printer and have the leaflet that says 6 months trial on instant ink, but i cannot find anywhere to sign up to it. The only place I found offers 2 months?

 

Please assist! Thanks!!

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‎01-05-2022 03:34 PM

HP Recommended

I have the same problem. I've set up the printer and it's offering a 2 month free trial rather than 6 months. I haven't signed up for instant ink yet because I want the 6 month trial as promised with the printer purchase.

The flyer says it must be redeemed within 7 days of printer set up but there's no way to redeem it. I contacted support who are saying I have to wait for an email from HP but I've received no emails.

PXL_20220105_223312287.jpgPXL_20220105_223259532.jpg

1 person found this reply helpful
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‎01-13-2022 01:41 AM

HP Recommended

I just bought one today with a 6 month offer but was only offered 4 months 😩

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‎01-14-2022 11:50 AM

HP Recommended

@Camilleha

 

Welcome to the HP Support Community.

 

Which printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

1 person found this reply helpful
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‎01-14-2022 12:35 PM

HP Recommended

It’s the hp  deskjet 3772!

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‎01-15-2022 09:10 AM

HP Recommended

I don’t want to join a community. I just want HP to honor their promotion and give my 6 months worth of ink like you stars. I don’t want a subscription or any other scam to lock me into buying ink from you on a schedule that isn’t mine. Dug

1 person found this reply helpful
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‎01-15-2022 10:03 AM

HP Recommended

deskjet 3772

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‎01-17-2022 01:11 PM

HP Recommended

@Camilleha

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

1 person found this reply helpful
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‎01-17-2022 01:12 PM

HP Recommended

@Dug60

 

Welcome to the HP Support Community.

 

Which printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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