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‎07-17-2022 03:33 PM - last edited on ‎07-17-2022 03:46 PM by Retired

HP Recommended
Product: HP Deskjet 2722E
Operating System: Microsoft Windows 10 (64-bit)

6 month Instant Ink offer. Only 3 months offered but i have no code to input anyway.

I purchased HP Deskjet 2722E  on 16/07/2022 , I live in the UK. The box and advertising clealry states 6 month free trial but when i go enroll it offers 3 months (+credits) only. In addition there is no pin code for me to enter even if i just acceptefd the three months. I have just 5 days to activate. I only bought the printer because of the advertised 6 months free ink deal

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2022 06:05 AM

HP Recommended

Hi @Barneybear123,

 

 Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know!

 

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1 REPLY 1

‎07-20-2022 06:05 AM

HP Recommended

Hi @Barneybear123,

 

 Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know!

 

Was this reply helpful? Yes No
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