6 month instant ink activation issue

[Bobbbbbb]

As per topic 

I've enrolled and put billing info in but the trial says it's 2 months and it should be 6.

[Bobbbbbb]

No one able to help ? x

[Anand_Andy]

Hi @Bobbbbbb,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Bobbbbbb]

hey still waiting to hear back?

[Bobbbbbb]

Hello

Why is no one getting back to me?

I'm being ignored!!! Please sort this out - i've sent all the information as required, I was offered 6 months and something is clearly broken yourside as you guys as wasting your time doing these small support requests, it must be incredibly inefficient fort HP to pay for this sort of thing,, overall it means you're business is losing money I expect

Please fix my subscription and amend