6 month instant ink trial

[Rayray11]

Hello

I purchased my printer last week and have done everything i can to register it and claim the 6 month free instant ink trial. But there is nowhere i can find to get this completed. The only one i found was a two month free trial.

Can someone please guide me as to where i can get this sorted?

Thanks!!

[eowyneowyn]

I have the same problem. I've set up the printer and it's offering a 2 month free trial rather than 6 months. I haven't signed up for instant ink yet because I want the 6 month trial as promised with the printer purchase.

The flyer says it must be redeemed within 7 days of printer set up but there's no way to redeem it. I contacted support who are saying I have to wait for an email from HP but I've received no emails.

[Betty0610]

@Rayray11

Welcome to HP Support Community! 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

I have sent you a private message, reply to the message with your details. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Betty0610]

@eowyneowyn

Welcome to HP Support Community! 

Which Printer do you have. Let us know.

Thanks 🙂

[Rayray11]

Go deskjet 4100.

I have already replied privately with serial number etc.

thanks

[Betty0610]

@Rayray11

On checking your account I see no Printer linked to the account. Please add the Printer so that we can help you further with this.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Rayray11]

How do I link a printer to my account?? This is turning out to be such an effort for soemthing that should be easily offered to customers.

[carguy60]

I just registered my printer and had no problems signing up for the 6 month free program, however the next day I received an email offering a $10 credit to sign up for Instant Ink. Now I'm trying to find out how to claim that credit. HP support is very challenging to say the least. 

[willieh]

Yes I agree it is difficult to get anywhere with them. I have tried again to get my 6 months free . It says on the box the printer came in 6 months and on the leaflet inside too. A con if you ask me.  Still don't suppose there's much else I can do if I don't get a response from them. Too much automation nowadays and me being an map can't keep up with times

[carguy60]

I signed up for the 6 months free and got it, no problem. Part of the deal was a 1 year warranty extension which I didn't get.