6 month instant ink trial

[willieh]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/HP-Instant-Ink/6-month-instant-ink-trial/m-p/8262087#M19615 

I am the same. It was on the box and leaflet that there was a 6 month trial but when set up account it is only giving 2 months. I've trying for help everywhere since and can't get a response. keep getting sent to virtual help which can't get any sense out off.

[Betty0610]

@willieh

Welcome to the HP Support Community.

Which printer do you have?

Let us know 🙂

Thanks!

[willieh]

UP Desk jet 2700 All in one printer series. Service ID:32008

[willieh]

Incidentally I was to get a 2 year guarantee too but no way to know if I have it or not

[Kumar0307 · Accepted solution]

@willieh, Welcome to the HP Support Community! I’m here to help.

To assist you better, kindly elaborate on the issue. Are you referring to the HP printer warranty?

Did you buy an extended warranty from HP?

To check the product warranty, click here.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!