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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-08-2023 11:46 AM

HP Recommended

I'm signed up for HP instant ink and I'm getting an error message that the cartridge isn't compatible with my officejet 3830 printer.  Not sure why I wasn't just sent the 63/302 cartridge like last time.  What do I do to return this cartridge and get one that works with my printer?

2 people had the same question
1 REPLY 1

‎05-11-2023 03:40 AM

HP Recommended

Hi @smithfrye,

 

Welcome to the HP Support Community. 

 

I would need a few details. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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