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‎01-29-2022 09:05 PM - last edited on ‎01-30-2022 08:03 AM by Retired

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer
Operating System: macOS 10.15 Catalina

Hi, I have the deskjet 2722c wireless colour printer and i bought it with the 6months free ink deal. I have tried registering over and over again and even rang the support number when prompted but after being on the phone for ages the automated service said i didnt qualify to talk to support 😞 

I would really like to activate my ink trial please becasue this is why i bought this specific printer. 

Can you please assist.

Kristie

Category:
2 REPLIES 2

‎02-02-2022 08:49 AM

HP Recommended

Hi @KristieHayden,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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‎03-02-2022 04:34 PM

HP Recommended

Hi,

 

Sorry this notification went to my junk. Here is the images of my box and the label has my purchase dat just before xmas (10/12/21 - this was my xmas present from my partner). 

 

Thanks

 

from 274829593_509013397233911_4271417731918257023_n.jpg274716448_299980012232637_7981972202929599339_n.jpg274891052_1096265827883347_5137774724160560593_n.jpg

 

kristie

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