• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎01-29-2022 09:05 PM - last edited on ‎01-30-2022 08:03 AM by Retired

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer
Operating System: macOS 10.15 Catalina

Hi, I have the deskjet 2722c wireless colour printer and i bought it with the 6months free ink deal. I have tried registering over and over again and even rang the support number when prompted but after being on the phone for ages the automated service said i didnt qualify to talk to support 😞 

I would really like to activate my ink trial please becasue this is why i bought this specific printer. 

Can you please assist.

Kristie

Category:
2 REPLIES 2

‎02-02-2022 08:49 AM

HP Recommended

Hi @KristieHayden,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

Was this reply helpful? Yes No

‎03-02-2022 04:34 PM

HP Recommended

Hi,

 

Sorry this notification went to my junk. Here is the images of my box and the label has my purchase dat just before xmas (10/12/21 - this was my xmas present from my partner). 

 

Thanks

 

from 274829593_509013397233911_4271417731918257023_n.jpg274716448_299980012232637_7981972202929599339_n.jpg274891052_1096265827883347_5137774724160560593_n.jpg

 

kristie

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.