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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-02-2023 11:17 AM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer
Operating System: macOS 12.0 Monterey

Hi to whom it may concern,

I would like to activate my 9 months free ink shown supplied with the purchase but when enrolled it's showing only 1 month trial. And I searched the box didn't find any coupon or pin related to the offering. Could you please help to elaborate and help to activate it? (I have already selected enrolled to HP plus...)

 

Thank you.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2023 09:09 PM

HP Recommended

Hi @betommy23,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

You will need some additional support from our internal teams in HP for you to get your 9 months trial. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎04-03-2023 09:09 PM

HP Recommended

Hi @betommy23,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

You will need some additional support from our internal teams in HP for you to get your 9 months trial. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-08-2023 11:12 AM

HP Recommended

Hi Elohi_NR, thanks for your reply. I will reach out to the phone support as you suggested.

Thank you.

Was this reply helpful? Yes No
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