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‎10-04-2023 07:59 PM

HP Recommended
Product: HP DeskJet 2700 series
Operating System: macOS 12.0 Monterey

I’m currently on a 6-month free trail of Instant Ink that came with the purchase of my printer. There are 3 months left of the free trail. I went to print some documents today but was unable. I checked my printer status and it informed me to update my payment method. The payment method is correct and the only form of payment I have. Is there a solution to this?

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1 person had the same question
1 REPLY 1

‎10-08-2023 06:59 AM

HP Recommended

Hi @CMarieComas,

 

Welcome to the HP Support Community

 

I understand you are  referring to instant ink  please update the same payment options once again 

 

You may also refer to the document - https://support.hp.com/us-en/document/ish_3259778-1993151-16
 

Login > Expand "HP Instant Ink" from the left side pane > Click on "Overview" > Click on "Update Billing"

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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