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‎02-05-2023 12:32 PM

HP Recommended
Product: HP ENVY 5644 e-All-in-One Printer

I’m trying to enroll for Instant ink in the UK. My account is a uk account and address yet when I try to enroll , which I’ve tried now about 5 times, it defaults me to a dollar plan and wants a US address so I can’t proceed. I’ve checked my account address and ensured it’s uk but there must be a flag somewhere I can’t see. Can anyone help please? 

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2 people had the same question
1 REPLY 1

‎02-08-2023 07:13 AM

HP Recommended

Hi @BarbUK,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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