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12-03-2022 11:47 PM - last edited on 12-04-2022 12:38 PM by MayS
Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.
Original topic URL: Account suspended but updated billing still cant print - Hel... - HP Support Community - 8352884
I’m having the same issue
12-07-2022 02:42 AM
Welcome to the HP Support Community.
I'd like to help!
In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
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