Advertised printer as qualifying for Instant Ink, but printer not listed!

[SirensCry]

I've got the offer of free ink on my new printer, and want to enrol in Instant Ink, but despite being advertised and sold on the website as qualifying, the Envy Photo 7130 series is not listed as a qualifying series. Is there anyone out there who can advise? Virtual Assistant just takes me round in circles! 

[Dragon-Fur · Accepted solution]

@SirensCry 

Not sure - should be there.

Checking your regional Instant Ink webpage for eligible printers:

• HP ENVY Photo 6220 Series
• HP ENVY Photo 6230 Series
• HP ENVY Photo 7120 Series
• HP ENVY Photo 7130 Series
• HP ENVY Photo 7820 Series
• HP ENVY Photo 7830 Series

The website includes contact information > Ask Instant Ink Support for help.

Things that are Instant Ink 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just under the introduction section / image.

Of Interest…

• Section Check to see if your HP printer works with Instant Ink
• FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
• The all-important Contract > Link is located below the FAQ section > Terms of Service Contract

NOTES: 

• It is NOT necessary that you be enrolled to read the contract
• Contract:  Open the main website > Change region / flag > scroll down just past the FAQ

• The Terms of Service contract also provides contact information, usually in the very first section.

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7130 All-in-One Printer 

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[SirensCry]

Many thanks, Dragon Fur - I kept trying different links and eventually found one like yours - but there is definitely one for the UK that doesn't list the 7130 series! All joined up now, with the happy news that I have 7 months free ink - incredible!

Have to say, I'm really impressed with HP service; both issues I've had with my new printer have been solved by absolutely amazing service!