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‎03-19-2023 05:11 PM

HP Recommended
Product: HP ENVY 5030 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

La carta di credito fino ad ora utilizzata per i pagamenti è scaduta. Ho provato ad aggiornare i dati della carta andando su Account - Fatturazione - Modifica informazioni di pagamento, ma mi consente solo di inserire una nuova carta e, non appena inserisco il numero della carta (che è necessariamente lo stesso usato per i pagamenti precedenti), mi compare il seguente errore: Questo tipo di carta non è accettato. Non riesco dunque ad andare avanti e ad aggiornare il metodo di pagamento.

 

Grazie per l'attenzione

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2 people had the same question
1 REPLY 1

‎03-20-2023 11:16 AM

HP Recommended

Hi @Katia71 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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