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‎02-03-2023 08:07 AM - last edited on ‎02-05-2023 08:58 AM by Retired

HP Recommended

Have a new 6430e which printed fine with the ink that came with it.

Have signed up to instant ink, put new cartridges  in and it is out of alignment. 

Have tried numerous times to align by going through the process on the app but it's not correcting itself.

Cartridges  are all in correctly. 

Can anyone  suggest any solution  please?

1 REPLY 1

‎02-10-2023 06:51 AM

HP Recommended

@Sadiec007 

 

Welcome to the HP support community.

 

I understand that you are getting alignment issues on your printer, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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