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02-03-2023 08:07 AM - last edited on 02-05-2023 08:58 AM by Ric_ob
Have a new 6430e which printed fine with the ink that came with it.
Have signed up to instant ink, put new cartridges in and it is out of alignment.
Have tried numerous times to align by going through the process on the app but it's not correcting itself.
Cartridges are all in correctly.
Can anyone suggest any solution please?
02-10-2023 06:51 AM
Welcome to the HP support community.
I understand that you are getting alignment issues on your printer, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee