Create an account on the HP Community to personalize your profile and ask a question
01-10-2023 07:33 AM - last edited on 01-10-2023 10:17 AM by MayS
ALL I AM TRYING TO DO IS TALK TO AN AGENT AND THEY SEND ME HERE!!!!!!!! I JUST WANT TO STOP DOING THE PAYMENT STUFF AND BUY MY OWN INK!!!!! CAN SOMEONE HELP ME ON HOW TO GET AHOLD OF SOMEONE FROM THE COMPANY? I KEEEP GETTING THE RUN AROUND. ITS REALLY UPSETTING. I GO THROUGH THIS ALL THE TIME WITH THIS COMPANY!!! SO NOT WORTH ALL THIS TROUBLE!!!!
01-10-2023 09:14 AM
Welcome to the HP Community Forum.
If you wish to do so, Cancel the Instant Ink subscription.
Start here for "how-to" instructions and to understand your responsibilities:
HP Tech Support cannot help with this -- instead contact Instant Ink Support.
Comments, questions, objections, need information you cannot find online?
Your faster option:
Contact HP Instant Ink Support during business days and hours available in your region.
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our Community is not HP Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles
>>>> Contact Information <<<<
Contact Instant Ink Support from within your Instant Ink Account
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Scroll down – As available in your region, look for contact number on the webpage.
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Lots of information – Instant Ink
Check through the Website FAQ
Start here: Get HP Instant Ink Support
- Your ink - including sections Where is my ink or toner? / Why are my cartridges so big?
- Your HP Instant Ink account – including Section Manage your account when you replace your printer
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
Articles - Examples
Scroll down to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"