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‎09-09-2023 09:20 AM - last edited on ‎09-11-2023 06:51 AM by HP Administrator

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

As an InstantInk member, I am asked to keep my printer powered on and connected to the internet all the time. Since I do not use my printer on a daily basis, as an eco-conscious member of society, I am concerned about the waste of electricity and abuse of internet service availability. Even if the printer is operating in low power mode and only uses a little bit of electricity, a little bit times a couple million printers is probably a significant use (waste) of energy. Is there not a more eco-friendly way to implement the need to monitor my usage, for instance, keeping the printer powered on for at least an hour whenever it has been used?

3 REPLIES 3

‎09-12-2023 01:01 AM

HP Recommended

Hi @GrumpyFlash,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

To locate your account, please provide
Your registered email address
Your Instant Ink account ID
Serial number of your printer enrolled in instant ink
Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

I am an HP Employee.
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‎09-12-2023 09:16 AM

HP Recommended

Thanks, Alden4. This is a general procedure question. I don't see how my account details would affect the response.

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‎09-12-2023 06:22 PM

HP Recommended

Hi @GrumpyFlash,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

I am an HP Employee.
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